AI Shelf Index · 2026 holiday shopping season

The Ordinary AI shopping shelf share

🧴 Skincare · 🇬🇧 UK · updated 12 Oct 2026

Standing

#5

Skincare · UK

#8 #5

Shelf-share

3.5%

of UK answers

2.5% 3.5%

Sentiment

91%

positive

No week-to-week change larger than the variation between readings.

Who's on the skincare shelf

1 La Roche-Posay
12.9%
2 CeraVe
10.2%
3 COSRX
4.3%
4 Avène
4.1%
5 The Ordinary
3.5%
6 Beauty of Joseon
3.4%

The shoppers The Ordinary wins

The same answers, sliced by the shopper the question implies — where The Ordinary ranks best.

Where The Ordinary wins the journey

Its rank at each phase of the shopping journey — from first awareness to the moment of purchase.

Awareness

#5

5.3%

Research

#8

1.6%

Comparison

#17

0.8%

Validation

#5

3.5%

Purchase

#12

2.2%

Where the engines differ

ChatGPT
3.0%
Google AI Mode
2.4%

What AI says about The Ordinary

Observed from the answers themselves — not a score.

Sentiment

91% positive · no negative mentions

Price framing

framed budget

97% budget, 3% mid

“(Reddit) - The Ordinary — strong choice for affordable targeted actives such as niacinamide, azelaic acid and retinoids.”

ChatGPT

“| Sensitive skin, acne-prone skin | | The Ordinary | Popular budget option for targeted ingredients (niacinamide, acids, retinoids).”

ChatGPT

“Redditors often recommend them over The Ordinary if you prefer slightly more elegant, user-friendly texture formulations (like their Hyaluronic Acid or Caffeine Eye Cream) that layer well without pilling.”

Google AI Mode

“The Ordinary: several sets are currently under £20, making them worth watching for Black Friday.”

ChatGPT

Products AI names

The specific The Ordinary items the engines put in front of UK shoppers.

  • Niacinamide 10% + Zinc 1% 1.3%
  • The Daily Set 0.3%
  • Natural Moisturizing Factors + HA 0.2%
  • Azelaic Acid 10% Suspension 0.1%
  • Clear Set 0.1%
  • Glucoside Foaming Cleanser 0.1%
  • Niacinamide 10% + Zinc 1% Serum 0.1%
  • The Mini Essentials Set 0.1%

Shelved alongside

Brands the engines recommend in the same answers as The Ordinary.

How to read this

Bar is how often that brand is recommended in the same answer as The Ordinary, relative to the rest.

Slingso Managed Outcomes

How would The Ordinary grow its revenue from the AI Shopping Channel?

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Holiday Shopping 2026 · reading updated 11 Oct. An independent measurement by Slingso; not affiliated with The Ordinary.