AI Shelf Index · 2026 holiday shopping season

The Ordinary AI shopping shelf share

🧴 Skincare · 🇺🇸 US · updated 12 Oct 2026

Standing

#35

Skincare · US

#28 #35

Shelf-share

0.3%

of US answers

0.6% 0.3%

Sentiment

71%

positive

No week-to-week change larger than the variation between readings.

Who's on the skincare shelf

1 CeraVe
10.7%
2 Vanicream
6.9%
3 La Roche-Posay
6.7%
4 COSRX
6.7%
5 Bubble Skincare
5.2%
6 Evereden
3.1%
⋯
35 The Ordinary
0.3%

The shoppers The Ordinary wins

The same answers, sliced by the shopper the question implies — where The Ordinary ranks best.

Where The Ordinary wins the journey

Its rank at each phase of the shopping journey — from first awareness to the moment of purchase.

Awareness

#48

0.2%

Research

—

not surfaced

Comparison

#29

0.3%

Validation

#55

0.0%

Purchase

#11

2.2%

Where the engines differ

ChatGPT
0.8%
Google AI Mode
0.3%

What AI says about The Ordinary

Observed from the answers themselves — not a score.

Sentiment

71% positive · 5% negative

Price framing

framed budget

100% budget

“Best acne option: The Ordinary Acne Set — about $16.70.”

ChatGPT

“For a lower-cost gift: The Ordinary's Sensitive Skin Set is around $20.”

ChatGPT

“The Ordinary: good if you enjoy ingredients and want inexpensive targeted products—but I'd choose the individual products carefully rather than blindly using every serum in a multi-active set.”

ChatGPT

“| | The Ordinary | Teens/adults who want targeted actives | Not my pick at 11 | Too easy to accidentally assemble an overly active routine.”

ChatGPT

Products AI names

The specific The Ordinary items the engines put in front of US shoppers.

  • The Daily Set 0.2%
  • Natural Moisturizing Factors + HA 0.1%
  • The Most Loved Skincare Gift Set 0.1%
  • Acne Set 0.1%
  • Sensitive Skin Set 0.0%
  • Azelaic Acid 10% Suspension 0.0%
  • The Daily Set with Hyaluronic Acid Serum 0.0%
  • The Most Loved Set 0.0%

Shelved alongside

Brands the engines recommend in the same answers as The Ordinary.

How to read this

Bar is how often that brand is recommended in the same answer as The Ordinary, relative to the rest.

Slingso Managed Outcomes

How would The Ordinary grow its revenue from the AI Shopping Channel?

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Holiday Shopping 2026 · reading updated 11 Oct. An independent measurement by Slingso; not affiliated with The Ordinary.