LEGAL

Privacy Policy

How Slingso collects, uses, and protects the information you share with us.

Last updated: April 2026

1. WHO WE ARE

Data controller

Slingso is a product operated by Ninnti Tech Private Limited, a company incorporated under the Companies Act 2013, with its primary office at Banjara Hills, Hyderabad, Telangana, India ("Ninnti Tech", "we", "our", "us").

We are the data controller for personal data collected through slingso.com and the Slingso platform. For any privacy-related enquiries, contact us at [email protected].


2. WHAT WE COLLECT

Information collected and why

Account & Identity

Your email address, collected when you sign in via OTP. We use this to authenticate you, send one-time login codes, and communicate service updates.

Brand & Product Data

Your brand website URL, publicly available product information scraped from your site, personas you approve, and scenarios you configure. This data is used exclusively to run the Slingso AI agent on your behalf.

Usage & Platform Data

Pages visited, actions taken within the dashboard, timestamps of agent runs and approvals. Used to operate and improve the platform. No behavioural tracking across third-party sites.

Technical & Log Data

IP address (via Cloudflare), browser type, approximate country of origin, and server access logs. Used for security, abuse prevention, and platform reliability.


3. HOW WE USE YOUR DATA

Purpose and legal basis

We use your data to:

  • Authenticate you and maintain your account (contract performance)
  • Run the AI agent on your brand's behalf — scraping, analysis, content generation (contract performance)
  • Send transactional emails: OTP codes, agent run notifications, approval requests (contract performance)
  • Improve platform reliability and diagnose errors (legitimate interest)
  • Comply with applicable laws and respond to lawful requests (legal obligation)

We do not sell your data to third parties. We do not use your brand data to train general-purpose AI models. We do not run advertising or behavioural profiling.


4. THIRD-PARTY SERVICES

Sub-processors and what they see

To deliver Slingso, we share data with the following categories of service providers:

  • LLM providers (Anthropic, Google): Brand and product context is sent to these APIs to generate analysis and content. Data is processed per their API terms and is not used for model training under their enterprise agreements.
  • Web scraping infrastructure (Firecrawl): Your brand URL and competitor URLs are passed to Firecrawl to retrieve publicly available page content.
  • File storage (Cloudflare R2): Agent run artefacts and screenshots are stored in Cloudflare's R2 object storage.
  • Email delivery (Resend): Your email address is passed to Resend to deliver OTP codes and platform notifications.
  • Infrastructure (Cloudflare, Hetzner): Network routing and server hosting. IP data may be processed for DDoS protection and geo-routing.

We do not share your personal data with any third party beyond those required to operate the service as described above.


5. DATA RETENTION

How long we keep your data

We retain your account and brand data for as long as your subscription is active and for up to 90 days after cancellation, to allow for re-activation or data export requests.

Agent run observations, artefacts, and memory are retained for the duration of your subscription. After account deletion, all personal data is deleted within 30 days, except where we are required by law to retain it longer.

Temporary pre-signup analysis data (Phase A results stored in cache) is retained for a maximum of 1 hour and is not linked to any email address or persistent identity.


6. YOUR RIGHTS

India DPDPA 2023 and general data rights

Under the Digital Personal Data Protection Act 2023 (India) and general data protection principles, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate personal data
  • Request deletion of your personal data (subject to legal retention obligations)
  • Withdraw consent where processing is based on consent
  • Nominate a representative for data access in the event of your death or incapacity
  • File a complaint with the Data Protection Board of India

To exercise any of these rights, email [email protected] from your registered address. We will respond within 30 days.


7. SECURITY

How we protect your data

All data in transit is encrypted via TLS. Data at rest is encrypted at the infrastructure level by Cloudflare R2 and Hetzner. Authentication uses one-time codes delivered to your email — no passwords are stored.

We employ rate limiting, Cloudflare DDoS protection, and access controls to protect the platform. Despite these measures, no system is completely secure. We will notify you promptly in the event of a data breach that materially affects your personal data.


8. CHANGES TO THIS POLICY

How we notify you of updates

We may update this Privacy Policy from time to time. Material changes will be communicated to your registered email address at least 14 days before the change takes effect. The "last updated" date at the top of this page reflects the most recent revision.

For all privacy enquiries: [email protected]
Ninnti Tech Private Limited · Banjara Hills · Hyderabad · Telangana · India