AI Shelf Index · 2026 holiday shopping season

Kiehl's AI shopping shelf share

🧴 Skincare · 🇺🇸 US · updated 12 Oct 2026

Standing

#18

Skincare · US

#36 #18

Shelf-share

0.9%

of US answers

0.4% 0.9%

Sentiment

94%

positive

No week-to-week change larger than the variation between readings.

Who's on the skincare shelf

1 CeraVe
10.7%
2 Vanicream
6.9%
3 La Roche-Posay
6.7%
4 COSRX
6.7%
5 Bubble Skincare
5.2%
6 Evereden
3.1%
⋯
18 Kiehl's
0.9%

The shoppers Kiehl's wins

The same answers, sliced by the shopper the question implies — where Kiehl's ranks best.

Where Kiehl's wins the journey

Its rank at each phase of the shopping journey — from first awareness to the moment of purchase.

Awareness

#21

0.9%

Research

#10

1.6%

Comparison

#62

0.0%

Validation

—

not surfaced

Purchase

#37

0.6%

Where the engines differ

ChatGPT
0.8%
Google AI Mode
0.4%

What AI says about Kiehl's

Observed from the answers themselves — not a score.

Sentiment

94% positive · no negative mentions

Price framing

framed mid

8% budget, 58% mid, 33% premium

“Everyday Hydration & Classics ($30–$50) Kiehl's Holiday Hydrating Hits Gift Set on the Kiehl's US site ($39) — A fool-proof 2-piece duo featuring their cult-favorite ultra facial cream and avocado eye treatment.”

Google AI Mode

“Jart+ Mega Moisture Moment Kit](https://www.sephora.com/product/ceramidin-holiday-kit-P526095?utm_source=chatgpt.com&utm_medium=feed) $52.00 For a mom who prefers gentle hydration, Clinique, Kiehl's or Dr.”

ChatGPT

“Kiehl's: a nice giftable option if you want something more luxurious without going all-in on aggressive actives.”

ChatGPT

“Current giftable choices include Clinique, Estée Lauder and Kiehl's.”

ChatGPT

Products AI names

The specific Kiehl's items the engines put in front of US shoppers.

  • Ultra Facial Cream 0.4%
  • Retinol Skin Renewing Daily Micro Dose Facial Serum 0.3%
  • Holiday Hydrating Hits Gift Set 0.2%
  • Holiday Home & Away Hydration Gift Set 0.1%
  • Destination Radiant Skincare Set 0.0%
  • Holiday Glow Gift Set 0.0%
  • Holiday Home & Away Hydration Set 0.0%
  • Holiday Hydrating Hits or Skin Tidings & Travel Set 0.0%

Shelved alongside

Brands the engines recommend in the same answers as Kiehl's.

How to read this

Bar is how often that brand is recommended in the same answer as Kiehl's, relative to the rest.

Slingso Managed Outcomes

How would Kiehl's grow its revenue from the AI Shopping Channel?

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Holiday Shopping 2026 · reading updated 11 Oct. An independent measurement by Slingso; not affiliated with Kiehl's.